Q: Will I still be able to access my funds after August, 31st?

A: Yes. You will still be able to access to your funds on the Alt5 Sigma platform even after August 31, 2024.

Q: I forgot how to log into, what should I do next?

A: Simply contact ALT5 Sigma customer support to regain account access directly at chainmyne@alt5sigma.com. They will provide all necessary assistance to access your funds.

Q: How can I withdraw my funds to a bank account?

A: You must contact ALT5 Sigma directly at chainmyne@alt5sigma.com. They will provide all necessary assistance to withdraw your funds. Please note that there are fees associated with withdrawing your funds.

Q: How can I move my funds to an external wallet?

A: You can consult the following manual in which we explain step by step how to perform the procedure or, if you prefer, you can contact us via email (support@chainmyne.com) or by phone (+1 833 883 3948, Mon-Fri: 9:00 AM – 5:00 PM EST).