Privacy Policy

ChainMyne is a human-led over-the-counter (OTC) desk providing digital-asset access and execution support to institutions, businesses, and high-net-worth clients. ChainMyne is registered with FINTRAC (Canada) and FinCEN (United States) and serves clients from Canada and the United States to the world.

This Privacy Policy explains what information we collect through this website and our intake process, how we use it, and the choices you have. For privacy questions, contact us at privacy@chainmyne.com.

Inquiry information you provide through the website or the VANTA intake assistant — such as your name, contact details, organisation, jurisdiction, and the nature of your inquiry.

Onboarding and compliance information, where you proceed toward becoming a client — including identity documents, source-of-funds information, and beneficial-ownership details required for KYC/KYB and anti-money-laundering checks. Some of this is collected and verified through third-party identity-verification providers.

Technical and usage information collected automatically when you visit the site, such as device and browser type, IP address, and pages viewed.

• To respond to your inquiry and qualify and route serious opportunities to the ChainMyne team.
• To perform KYC/KYB and AML checks and to meet our regulatory and legal obligations.
• To provide, operate, and improve the desk and our services to clients.
• To protect against fraud, secure our systems, and enforce our terms.
• To communicate with you about your inquiry or relationship with ChainMyne.

VANTA is a website communication agent that helps visitors understand ChainMyne, qualify their inquiry, and route serious opportunities to a human on the ChainMyne team. VANTA does not execute trades, approve transactions, move funds, or provide financial, legal, or tax advice — a human always decides.

Information you share with VANTA is processed to understand and route your inquiry, and is handled in accordance with this policy.

Where applicable law requires a legal basis, we rely on your consent, the performance of a contract or steps taken at your request, compliance with our legal and regulatory obligations, and our legitimate interests in operating and securing our business.

• With service providers who support our operations — including identity-verification, custody, infrastructure, and communications providers — under contractual confidentiality and data-protection obligations.
• With regulators, law-enforcement, and other authorities where required by law or to meet our compliance obligations.
• In connection with a corporate transaction such as a financing, merger, or acquisition, subject to appropriate safeguards.

We do not sell your personal information.

ChainMyne operates across Canada, the United States, and other jurisdictions. Where your information is transferred across borders, we take steps to ensure it is protected in accordance with applicable law.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, and for the periods required to meet our regulatory and AML record-keeping obligations, after which it is deleted or anonymised.

We maintain administrative, technical, and organisational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. Some information must be retained to meet legal and regulatory obligations.

To exercise your rights, contact us at privacy@chainmyne.com. We will respond in accordance with applicable law.

We use essential cookies to operate the site and may use limited analytics to understand how it is used. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. The revision date above reflects the most recent changes, which take effect when posted.